Medical and Health Services Managers

Career Overview

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They might manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must direct changes that conform to changes in healthcare laws, regulations, and technology.

Education

Most medical and health services managers have at least a bachelor’s degree before entering the field; however, master’s degrees also are common. Prospective managers typically have some work experience in an administrative or a clinical role in a hospital or other healthcare facility. Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration.

Future Outlook

Employment of medical and health services managers is projected to grow 32 percent from 2019 to 2029, much faster than the average for all occupations. As the large baby-boom population ages and people remain active later in life, there should be increased demand for healthcare services.

Work Environment

Most medical and health services managers work in offices in healthcare facilities, including hospitals and nursing homes, and group medical practices.

Recommended High School Courses

Public Speaking
Health

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Coordination - Adjusting actions in relation to others' actions.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Instructing - Teaching others how to do something.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Negotiation - Bringing others together and trying to reconcile differences.
Operations Analysis - Analyzing needs and product requirements to create a design.
Persuasion - Persuading others to change their minds or behavior.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Service Orientation - Actively looking for ways to help people.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Speaking - Talking to others to convey information effectively.
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Time Management - Managing one's own time and the time of others.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision - The ability to see details at close range (within a few feet of the observer).
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Clarity - The ability to speak clearly so others can understand you.
Speech Recognition - The ability to identify and understand the speech of another person.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Written Expression - The ability to communicate information and ideas in writing so others will understand.

Develop computer or information systems.
Maintain operational records.
Evaluate employee performance.
Supervise employees.
Conduct employee training programs.
Implement organizational process or policy changes.
Develop operating strategies, plans, or procedures.
Develop organizational policies or programs.
Hire personnel.
Recruit personnel.
Direct financial operations.
Prepare operational budgets.
Maintain knowledge of current developments in area of expertise.
Manage human resources activities.
Prepare operational progress or status reports.
Prepare staff schedules or work assignments.
Liaise between departments or other groups to improve function or communication.
Develop organizational goals or objectives.
Develop procedures to evaluate organizational activities.
Monitor performance of organizational members or partners.
Monitor resources.
Analyze risks to minimize losses or damages.
Monitor facilities or operational systems.
Advise others on legal or regulatory compliance matters.
Inspect condition or functioning of facilities or equipment.
Manage operations, research, or logistics projects.
Coordinate operational activities with external stakeholders.

Schools

Alaska Pacific University

Alfred University

American Intercontinental...

American International Co...

American University

Appalachian State Univers...

Ashworth College- Norcros...

Assumption College

Azusa Pacific University

Baker College Online

Barry University

Baruch College (cuny)

Baylor University

Bellevue University

Belmont University

Berkeley College- Nyc Mid...

Bluefield State College-...

Boise State University

Boston University

Bowling Green State Unive...

California Coast Universi...

California State Universi...

Champlain College

City University Of Seattl...

Cleveland State Universit...

Colorado State University...

Columbia Southern Univers...

Concordia University- Irv...

Concordia University-wisc...

Excelsior College

Fayetteville State Univer...

Florida Agricultural And...

George Washington Univers...

Grantham University

Gwynedd Mercy University

Herzing University- Akron...

Herzing University- Atlan...

Herzing University- Brook...

Herzing University- Madis...

Herzing University- Orlan...

Hofstra University

Independence University

Indian River State Colleg...

Indiana Institute Of Tech...

Indiana Wesleyan Universi...

Johns Hopkins University

Keiser University- Fort L...

Letourneau University

Lindenwood University

Madonna University

Metropolitan State Univer...

Minnesota State Universit...

Moravian College

Mount Vernon Nazarene Uni...

New York University

Newman University

Ohio Christian University

Ohio State University-mai...

Pennsylvania State Univer...

Pfeiffer University

Point Park University

Quinnipiac University

Regent University

Rollins College

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Saint Joseph's College -...

Salve Regina University

Samford University

Seattle Central College

Southeast Missouri State...

Stetson University

Suny College Of Human Eco...

Suny Empire State College

Texas Women's University

Thomas College

Trevecca Nazarene Univers...

Trinity University- San A...

Union College- Kentucky

University Of Alabama - B...

University Of Arkansas- F...

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University Of Detroit Mer...

University Of Houston- Cl...

University Of Illinois- S...

University Of Iowa

University Of La Verne

University Of Management...

University Of Mary

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University Of Mount Olive

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University Of The Incarna...

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Valdosta State University

Virginia Commonwealth Uni...

Viterbo University

Walden University

Walsh University

Weber State University- D...

Weber State University- F...

Widener University

William Woods University

Winston-salem State Unive...

Xavier University

Youngstown State Universi...

Athabasca University

Bow Valley College- Do...

Canadore College- Stan...

Dalhousie University

Lambton College

Ryerson University

Seneca College- King C...

University Of British...

University Of Ottawa

University Of Toronto-...

Wilfred Laurier Univer...

Potential Scholarships

5 Strong Scholarship

Agnes M. Lindsay Scholars...

Approx Salary Expectation

Currency:

Low End:

$58,820.00 /yr

Avg/Med:

$100,980.00 /yr

High End:

$189,000.00 /yr

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References

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, https://www.bls.gov/ooh/.
Trend Analysis - Explorer the Market, Labour Market Information, Government of Canada https://www.jobbank.gc.ca/trend-analysis.
O*NET OnLine, National Center for O*NET Development, https://www.onetonline.org/.