Retail Store Manager
Retail Store Manager
Career Overview
Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail or wholesale basis.
Education
Retail trade managers typically must have completed secondary school and have extensive work experience in the field. Other beneficial qualifications for a person in this career include: a university degree or college diploma in business administration or a related field.
Future Outlook
BALANCE: Labour demand and labour supply are expected to be broadly in line for this occupation group over the 2017-2026 period at the national level. The section below contains more detailed information regarding the outlook for this occupational group.
Work Environment
Most managers work a minimum of 40 hours a week, but work schedules vary considerably. Independent owners of retail establishments have more control over their schedules, although hours of operation must be convenient for customers. Owners also tend to put in more hours before their establishment opens and after it closes.
Recommended High School Courses
- Math
- Business
- Public Speaking
- Writing
- Economics
- Accounting
- Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Coordination - Adjusting actions in relation to others' actions.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Instructing - Teaching others how to do something.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Negotiation - Bringing others together and trying to reconcile differences.
- Persuasion - Persuading others to change their minds or behavior.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Service Orientation - Actively looking for ways to help people.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Speaking - Talking to others to convey information effectively.
- Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Time Management - Managing one's own time and the time of others.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
- Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision - The ability to see details at close range (within a few feet of the observer).
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
- Speech Clarity - The ability to speak clearly so others can understand you.
- Speech Recognition - The ability to identify and understand the speech of another person.
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
- Written Expression - The ability to communicate information and ideas in writing so others will understand.
- Answer customer questions about goods or services.
- Greet customers, patrons, or visitors.
- Supervise sales or support personnel.
- Establish operational policies.
- Examine condition of property or products.
- Monitor sales activities.
- Train sales personnel.
- Assign duties or work schedules to employees.
- Set up merchandise displays.
- Develop marketing plans or strategies.
- Clean work areas.
- Maintain records of sales or other business transactions.
- Sell products or services.
- Coordinate sales campaigns.
- Monitor inventories of products or materials.
- Prepare financial documents, reports, or budgets.
- Purchase stocks of merchandise or supplies.
- Monitor work areas to provide security.
- Monitor market conditions or trends.
Schools
Schools
Central Texas College- Ft...
Central Texas College- Ft...
Excelsior College
Georgetown University
Massachusetts Institute O...
Suny Adirondack
University Of Alaska Fair...
University Of Michigan- A...
University Of Notre Dame
University Of Pennsylvani...
University Of Southern Ca...
University Of Texas- Aust...
Washington University- St...
College Of The Rockies...
Durham College- Oshawa...
Niagara College- Niaga...
Queen's University- Ki...
Saint Mary's Universit...
University Of Alberta
University Of British...
Western University
Vancouver Island Univer...
Potential Scholarships
Aqha Region 1 Quarter Hor...
Aqha Arizona Quarter Hors...
Aqha Joan Cain Florida Qu...
Aqha Indiana Quarter Hors...
Aqha Dr. Gerald O'connor...
Aqhf Nebraska Quarter Hor...
- Creditcardgenius 2020 S...
- Haywood | Hunt & Associ...
Approx Salary Expectation
Currency:
Low End:
$33,000.00 /yr
Avg/Med:
$48,000.00 /yr
High End:
$71,000.00 /yr
References
Trend Analysis - Explorer the Market, Labour Market Information, Government of Canada https://www.jobbank.gc.ca/trend-analysis.
PayScale, Inc., https://www.payscale.com/.
WorkBC's Career Trek, http://www.careertrekbc.ca/.
O*NET OnLine, National Center for O*NET Development, https://www.onetonline.org/.
PayScale, Inc., https://www.payscale.com/.
WorkBC's Career Trek, http://www.careertrekbc.ca/.
O*NET OnLine, National Center for O*NET Development, https://www.onetonline.org/.