General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.
General office clerks usually need a high school diploma or equivalent. Courses in using computer applications, such as word processing and spreadsheet software, may be helpful for those who aren’t already familiar with them.
Employment of general office clerks is projected to decline 5 percent from 2019 to 2029. Some office clerks will be needed to handle administrative duties in certain industries, such as healthcare and social assistance, but the increasing use of technology that automates document preparation tasks will result in fewer general office clerks needed to perform the work.
Although general office clerks are employed in nearly every industry, many work in schools, healthcare facilities, and government offices. Some work part time.